본 VPN 서비스의 후기가 아직 준비되지 않았습니다. 이 VPN 업체에서의 경험을 공유하길 희망한다면, 사용자 후기를 추가해주세요. 곧 ExpressVPN과 NordVPN 등 상위 VPN과 마찬가지로 자세한 전문가 후기를 제공할 예정입니다. 또한 2021의 최우수 VPN 모음도 준비되어 있습니다.
I bought a subscription on Apple App Store and cancelled my subscription several months later through my iPhone. But they keep charging me every month. Then they make it impossible for me to stop via their website, and they don't have a phone number. I don't see how Apple even allows then in the app store, this makes Apple look bad too.
Betternet is a free, unlimited VPN (Virtual Private Network) proxy for Android devices. Betternet VPN masks your IP address, encrypts your Internet traffic, turns public Wi-Fi into a private network, and helps unblock websites and apps on your Android phone so you can securely and anonymously access any restricted content.
Tried the service for 1 month, surprisingly they kept charging me automatically another month, when I tried to unsubscribe it was impossible! Almost feel like they do this in purpose so you never unsubscribe.... Regardless, the app never worked well, lots of issues to login, disconnected many times.. Bottom line - Do not use!
The product itself is good but I've been trying to cancel my subscription for 2 months, sent 6 (!!) emails to customer service and received no reply. Cancelled the subscription in my Apple account and disconnected the credit card but still get charged the monthly subscription fee. Terrible experience, there are enough alternatives, would definitely go for a different VPN.
Just wanted to give a quick update on my review. I finally heard back from Betternet, got a refund and they cancelled my subscription. Definitely took way too long but everything got resolved in the end.
Hi Anna, do you contact them via other method or just email? I just got charged and is worrying that they will just ignore my email. Hopefully I could get my money back. Seriously worst customer service ever!
Hey there! As far as I know, they are only contactable via email. I think I sent them between 8-10 angry emails before I received a reply so don't give up, eventually, you'll get a hold of someone there and get your refund. Once someone finally replied, it was resolved quite quickly.
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9.9 / 10
9.5 / 10