본 VPN 서비스의 후기가 아직 준비되지 않았습니다. 이 VPN 업체에서의 경험을 공유하길 희망한다면, 사용자 후기를 추가해주세요. 곧 ExpressVPN과 NordVPN 등 상위 VPN과 마찬가지로 자세한 전문가 후기를 제공할 예정입니다. 또한 2020의 최우수 VPN 모음도 준비되어 있습니다.
The product itself is good but I've been trying to cancel my subscription for 2 months, sent 6 (!!) emails to customer service and received no reply. Cancelled the subscription in my Apple account and disconnected the credit card but still get charged the monthly subscription fee. Terrible experience, there are enough alternatives, would definitely go for a different VPN.
Just wanted to give a quick update on my review. I finally heard back from Betternet, got a refund and they cancelled my subscription. Definitely took way too long but everything got resolved in the end.
Great for free beginners but don’t buy premium, you can get free version online as good or better than their premium. Also awful customer support, as they would not remove my card when I wanted to cancel my premium trial. DO NOT GET BETTERNET PREMIUM
How did you end up getting your card removed from the trial? I am in the same situation right now. They do not have any contact number and they do not respond to emails.
I'm locked with the thieves, how did you get your card out? I subscribed to them by giving them my credit card credentials but now they won't let me remove it and they are stealing the money without our authorization!
Absolutely free VPN. BTW just click the exit button to close the free-trial box. It will continue to run without it. I don't experience any ads that I am aware of but I have an ad-blocker and a no-script installed on my browser which may account for that. I get a better connection on public WiFi generally. Their Terms and Conditions state they do not keep log files of your actual IP address or sites accessed; and they do not sell your information for money. They are supposed to be paid by premium accounts and the ads generated which, like I previously stated I haven't really seen much of. Lastly, they allow p2p and torrenting, though they will collect your data if they get subpoenaed to for illegal downloads. Overall, excellent VPN app in my opinion.
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9.9 / 10
9.6 / 10