9.9 / 10
9.5 / 10
I have been using My Private Network for 6 years now and would highly recommend. Their customer service is fantastic and they are very quick to resolve any issues or assist where needed. I recently had a problem with my account where I had overpayed for several years. I contacted the company and they investigated and resolved the issue within a couple of days and came up with several options to ensure I was recompensed.
Emails were answered promptly and they were honest in their dealings with me, something I truly appreciated.
They reply quickly and are helpful and friendly. It’s easy to set up and use and I very rarely have issues. When there was a billing issue they brought it to my attention as I hadn’t noticed. They gave me different options to resolve which is why I will continue to use them, they are honest!
Have used MPN for many years after reading a good write up on their service in the UK. UK only in those days. Now their service has spread to cover many more areas.
After a short break I am now happy to be back on line with them again. Any problems, just email them and you get a very quick reply and the problem solved
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